Hello, When i copy pages, there is no link in the copy complete message, and copy is not successful

Sherry Qi November 12, 2020

I want to copy pages(structure) from one location to another location within the same space. But when I click Copy of the root page, select a Parent Page, select Include child pages, input a prefix in Start titles with, and Labels,Attached files and Restrictions are selected with default, and finally click Copy. The is a "Copy complete" message but without any link. Meanwhile, the pages are not copied to the designation location. I have the copy permission. I can copy the single page. Pls help. 

2 answers

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Yannick Ibert
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July 22, 2024

hello, was there a solution to this? I have exactly the same phenomenon as described here but in the version data center 8.5.11.
Copy page with subpages and attachments, copy completed message, but no link to the copied pages. In addition, no pages are created. User has all required rights in the area. However, copying works with the global admin user.
Any Ideas?

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Diego
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 17, 2020

Hello @Sherry Qi !

I believe that you are using the following app:

If that is true, I believe that reaching out to them would be the best approach:

However, since this is not completely clear to me, allow me to ask a few questions:

  1. What happens if you manually navigate to the page where you moved the page?
  2. Are you moving the pages into the root page of your space or another page?

Let us hear from you!

Sherry Qi November 22, 2020

Hello @Diego ,

Thanks for your information. For your questions:

  1. What happens if you manually navigate to the page where you moved the page?- No pages have been copied there.
  2. Are you moving the pages into the root page of your space or another page?- Both are not successful. It seems that I can not copy pages to any place including the same parent page. But I can copy single page to any place.
Sherry Qi November 22, 2020

Hello @Diego ,

According to your response, do you mean Copy Page Tree is an additional function of Confluence that we need to buy and install first?

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