Google Drive Connector doesn't display Google Sheets

I just installed Google Drive Connector for Confluence (com.mxgraph.confluence.plugins.driveconnector version 1.0.4-AC) for our Confluence Cloud instance. It works to display a Google Doc, but when trying to use it for Sheets, the content isn't displayed. When the page containing the macro is first loading, I can see the area where the macro is placed attempts to do something, but then the block is gray. Is this a known issue? Is there any way to troubleshoot this? I've tried different browsers and new or existing Google Sheets.

The draw.io Support site says to post support questions here...

6 answers

It fails for sheets only but works for everything else?

Well, the Google Doc displays, but not the Google Sheet. See screenshot:

sheet and doc in confluence.png

This prompted me to test Slides and Drawings as well and those don't work either. Screenshots of the Google files below too.

I see a brief spinning gif inside the blocks when the page loads, but then it displays the gray background, or in the case of the Drawing, the white 'page' against the gray background, but the content isn't shown.

slide_and_drawing_in_confluence.png

Google_Drawing_in_Drive.pngGoogle_Slide_in_Drive.png

 

 

Sounds like you've a blocking extension in your browser, either blocking some google domains or cookies from them, is that the base?

I've tried again using Firefox instead of Chrome. This time I was able to see the content of the Sheet, Doc and Drawing (see screenshots below). Not sure why that didn't work before, but thanks for the input. I'll see if I can find the offending setting in Chrome.

The Slides still didn't render on the Confluence page, though, but when I select the arrow to open them in a new window, they display. Is that expected behavior?

firefox_slides_and_drawing.png

It's not, slides embeds correct for me (using Firefox). Have you got any errors in the browser console?

This started happening on our development instead, so we were able to implement and test a workaround. That's now in production.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

1,777 views 25 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you