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Gliffy diagram scrolls down when editing

Hi,

When I edit a Gliffy diagram, the diagrams scrolls down when I type text or move objects.

Any idea why the diagram is behaving this way?

2 answers

0 votes

@Samie Kaufman - Your Gal at Gliffy - it would be great to get the answer to this.

Thanks

Hi Brian!

Absolutely. I'm not sure how we resolved this issue for Ross last February and you may be on a different version of server than he is. For that reason, I'd ask you to also email our support team at support@gliffy.com. 

Happy holidays!

Hi Ross!

It looks like you're on Confluence server (based on the tags). I know our support team had some questions about scrolling recently, but I can't remember if it was for server/what version of Gliffy it was for.

Would you mind sending them an email (support@gliffy.com) with your version numbers and the same details on what you're seeing? I'm sorry I don't have a quick fix handy for you!

Samie

Email sent.

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