Getting access to random people spaces

[Felipe Lin]

Hi,

I'am currently being able to see a space from a user (Alice Olenich) which I don't know. Also, every time I try to create a page in Research Computer Space it redirects me to this person's space, so I'am not able to create any page in my work space.

Kind Regards,

Felipe

[Emily _ DevSamurai · Accepted solution]

Hi @Felipe Lin and welcome to the Community!

As far as I understand, there are some aspects related to the issues you are facing:

• Regarding the visibility of a space from a user that you don't recognize, it might be affected by the permission settings. The Confluence admin might have given all users access to certain spaces, or that space might be set to allow access to anyone within your organization or a particular group you're part of.
• About the redirect issue when creating a page in the 'Research Computer' space, most of the time, it happens due to the fact that you are not granted permission to add/edit/create content to that space. To tackle this, you may need to contact the space admin to review the space permission settings in order to proceed further.

I hope these will help!

[Felipe Lin]

Hi @Emily _ DevSamurai 

Thank you for your reply. I did sat with the space admin and tried the following steps:

https://support.atlassian.com/confluence-cloud/docs/assign-space-permissions/

However it seems it didn't work.

Do you have another reference to recommend?

Thank you,

Felipe

[Emily _ DevSamurai]

Hi @Felipe Lin 

Apart from space permission, we do have Global Permission Settings. Here is for your reference: https://support.atlassian.com/confluence-cloud/docs/manage-site-level-permissions/

I hope this will solve your problem.

[Felipe Lin]

Thank you @Emily _ DevSamurai 

I will try as soon as possible.

Felipe

[Felipe Lin]

@Emily _ DevSamurai 

This is a feedback on this issue.

I was able to get the permission although I didn't change anything in the global settings. I wonder if took more than one day for the space settings change to propagate? 

But anyways it is all good now and I appreciate your help.

[Emily _ DevSamurai]

Hi @Felipe Lin 

I am glad that your problem has been solved! In case you ever face that problem again, let just check for all kinds of permissions (Space permission, Global permission, etc.) and if it still persists, feel free to contact the Atlassian technical team to get assistance.

Thank you gain for your patience and have a nice day!