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Getting An Error Attempting to Edit Global Permissions

Brian Correia
Brian Correia
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Apr 05, 2023

When I click the "Edit Permissions" button on the top right corner of https://bettercloud.atlassian.net/wiki/admin/permissions/globalpermissions.action, I get an error that says "We’ll be back in a flash
We’ve encountered a small problem, but we should have it sorted out soon."

This persists across browsers.

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Vishnu Prasad P S
Vishnu Prasad P S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Apr 06, 2023

Hello @Brian Correia

Welcome to the Atlassian Community!

I understand that you are getting error while editing the global permission. Correct me if my understanding is incorrect.

We required more information to review the issue
1) Confluence version.
2) Whether it is Confluence Cloud or Datacenter
3) Error page screenshot to confirm the way you are editing the permission
4) Replicate the issue again and collect the har file.

My suggestion is to raise a ticket to support and share the logs to identify the root cause of the issue.

Thanks & Regards

Vishnu Prasad P S

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Confluence
Confluence
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

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