Get option to import word document and split by Word headings Does not Appear

dans0l January 10, 2023

I do not get the option to split the word document by heading, it uploads the whole document.

Screenshot 2023-01-10 223704.pngScreenshot 2023-01-10 223725.pngScreenshot 2023-01-10 223746.png

2 answers

2 votes
G subramanyam
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 10, 2023

Hi @dans0l welcome to the Atlassian community.

In addition to my colleague @Summer_Hogan response, I would like to add few details. When importing a Word doc, the "Confluence Cloud" (per your query category selected), it is imported as-is without "splitting by heading".

If you are using Confluence Data center v8, link by @Summer_Hogan will be handy. If using Cloud version, details on this article will be handy.

Summer.Hogan
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 11, 2023

Thanks @G subramanyam!

1 vote
Summer.Hogan
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 10, 2023

Hi @dans0l - after you upload the word document, are you not getting the the import document options appearing? This article has step by step instructions, which I hope helps. 
https://confluence.atlassian.com/doc/import-a-word-document-into-confluence-170493136.html 

Thomas Palludan Hargreaves March 3, 2023

@Summer_Hogan We have the same problem on our Confluence cloud site. The documentaiton you shared seems to only be valid for DataCenter/On-prem?

No popup after importing seems to happen on Cloud.

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