So we're running into an issue with Confluence that inserts a set of garbage characters when editing the content of a page.
The occurrance is sporadic, but there's one instance where it always happens.
Attempts we've made at alleviating this were based on information we've found in these locations.
This is a download copy, that we manage, and host ourselves. Any advice and/or direction would be greatly appreciated.
My first thought was indeed encoding, so some things you need to check:
* Database encoding; Check if the database schema is set as InnoDB and UTF-8.
* Browser encoding. On your browser, check if it's set as UTF-8. Also test accessing Confluence on other browsers.
And also, check the macro itself. Is it a third-party plugin? What happens if you set your plugins as "Safe Mode"? When you set Safe Mode all the third-party plugins will be disabled, which will help you to check if this macro is bundled or not.
Thanks for your response, sorry it has taken so long to get back to you.
Below is our database setting that have been this way since the intial installation on our systems.
postgres=# \list List of databases Name | Owner | Encoding | Collation | Ctype | Access privileges -------------------------------------------------+---------------------- confluence | confuser | UTF8 | en_US.UTF-8 | en_US.UTF-8 | postgres | postgres | UTF8 | en_US.UTF-8 | en_US.UTF-8 |
As for browsers, we've tested all browsers and the issue is duplicated across the board; IE8/9, Chrome, and Firefox. I've checked the browsers and they're all reading in UTF-8.
As for the macros, we don't have any third-party plugins installed and the macros we're seeing the characters in are primarily out-of-the-box Confluence macros like column, section, panel, etc. It also populates in any tables inserted in a page that have empty cells.
We just updated to v5.1.3 on Tuesday. Sadly that hasn't alleviated the issue either.
Thanks for your help!
Hey there Community! My name is Vannya Vallejo, the Channel Communication Specialist at Atlassian and I want to help Atlassian users like you learn about our Solution Partners and how they c...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs