Filter internal and external user traffic in GA for HelpCenter like portal using Scroll Viewport

[Santosh Mantri]

Hello,

We have implemented the Help Center portal with SSO authentication. We also have enabled the analytics for page-view and user activity using GA. All this is working like charm.

Our both internal and external users are using same portal and the activities of both the type of users are getting reported in GA, this skews our reports. I am looking for the help where we can differentiate internal vs external traffic in GA reports. 

Any guidance on this is highly appreciated.

Thanks.