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Filter Privacy - User disable

Roberta Sarah Santos Oliveira
Roberta Sarah Santos Oliveira Aug 16, 2022

We identified some filters with a public view level and a private edit level. However, the owners of these filters have their accounts disabled or excluded (people who left the company). How to change the view permission to "My Organization" ?

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Mikael Sandberg
Mikael Sandberg
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Aug 16, 2022

You can change the owner of a shared filter if you have admin access. Just go to Settings > System > Filter. Search for the filter and click the three-dot menu and select Change owner. Have a look at this KB for more details.

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Roberta Sarah Santos Oliveira
Roberta Sarah Santos Oliveira Aug 18, 2022

Hi Mikael,

When the filter editor is private, there is no owner edit option, see images. (sorry pictures in Portugueses)

PublicFilter.JPGConfigFilter.jpg

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Mikael Sandberg
Mikael Sandberg
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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Aug 18, 2022

You are looking at the wrong place. All shared filters can have the owner changed, but you have to go to Settings > System > Filter (you need to have Jira admin permissions to do this) and from here you can change the owner

Screen Shot 2022-08-18 at 1.48.40 PM.png

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Roberta Sarah Santos Oliveira
Roberta Sarah Santos Oliveira Aug 18, 2022

You're absolutely right.
I found the option in settings as indicated.
I really appreciate the help.

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