Favorites missing after Confluence XML restore?

We had a Confluence instance of 5.4.4 which we upgraded to 5.6.6 and after upgrade, we went for an XML backup restore. But, it seems that after the restore, all the Favorites (Space and Pages) are missing.

 

I checked the database and it seems that the favorite label is tagged correctly but in the UI, it is a different story whatsoever.

 

What do I do to get all the favorites back in my Confluence instance?

2 answers

This widget could not be displayed.

Hello Arya, first thing we can do is to run a reindex from scratch to see if this is not a matter of application indexes.  You can follow the steps listed in this article, also outlined below

1. Shut down your Confluence server.
2. If these folders exist, make a backup of them, as their contents cannot be rebuilt:
a. {{<confluence-home>/index/plugin}} 
b.  {{<confluence-home>/index/edge}}
3. Remove the {{<confluence-home>/index}} directory.
4. If you made a backup of the folders in Step 2, create {{<confluence-home>/index}}, and copy the backups in to it.
5. Restart Confluence.
6. If restarting Confluence doesn't trigger the re-index task (troubleshooting issue in the same Confluence version), perform manual index rebuilding as described in Content Index Administration.

Later on we can check for the info present in the DB using this query: ## SQL ## SELECT s.spacename, um.username FROM spaces s INNER JOIN content_label cl ON s.spacedescid = cl.contentid INNER JOIN user_mapping um ON cl.owner = um.user_key INNER JOIN label l ON cl.labelid = l.labelid AND l.name = 'favourite'; ########

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published Tuesday in Confluence

Add-on evaluation with confluence templates

Atlassian market place contains number of Apps/Addons which improves the capability of out of the box Atlassian products. It is good to follow a plugin evaluation process before install add-ons. So t...

101 views 12 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you