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Fatal Error during start

Conflence 7.16.1

During start on an on premise version: Startdid not work with following message and Log:



Could not load bootstrap from environment
2022-05-25 09:53:27fatalBootstrapException: Unable to bootstrap application: Failed to parse config file: Error on line 1 of document : Content is not allowed in prolog. Nested exception: Content is not allowed in prolog.



25-May-2022 09:53:27.730 WARNUNG [Catalina-utility-2] org.apache.catalina.startup.HostConfig.deployDescriptor The path attribute with value [/synchrony-proxy] in deployment descriptor [C:\Program Files\Atlassian\Confluence\conf\Standalone\localhost\synchrony-proxy.xml] has been ignored
25-May-2022 09:53:28.871 INFORMATION [Catalina-utility-2] org.apache.jasper.servlet.TldScanner.scanJars At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.
25-May-2022 09:53:29.125 INFORMATION [Catalina-utility-2] org.apache.catalina.core.ApplicationContext.log 1 Spring WebApplicationInitializers detected on classpath
25-May-2022 09:53:29.300 INFORMATION [Catalina-utility-2] org.apache.catalina.core.ApplicationContext.log Initializing Spring DispatcherServlet 'dispatcher'
25-May-2022 09:53:30.309 INFORMATION [Catalina-utility-2] org.apache.catalina.startup.HostConfig.deployDescriptor Deployment of deployment descriptor [C:\Program Files\Atlassian\Confluence\conf\Standalone\localhost\synchrony-proxy.xml] has finished in [2.579] ms
25-May-2022 09:53:30.317 INFORMATION [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler ["http-nio-8090"]
25-May-2022 09:53:30.331 INFORMATION [main] org.apache.catalina.startup.Catalina.start Server startup in [9828] milliseconds


What happen?

1 answer

0 votes

This means you have corrupted one of the configuration files and it cannot be read.

Start with a look at the file the error message names - is it valid xml?  Have you got unescaped control characters in it?   If it's not that file, then what other files have you directly edited during the installation or upgrade?

Thank you for the answer.

I can not remember doing somethink on any files.

So I started my backup and it is working again.

No idea how this could happen.

Your backup restoration will have overwritten the configuration file that you damaged before.

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