You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
Next: Root
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
Whilst upgrading the SSO for Atlassian Data Center from 4.2.17 to 4.2.20 on Confluence 8.0.2, an error occurred. The error has resulted in Confluence being completely in-operable and displaying in plain text.
It reports Logo System Error and the diagnostic below.
Filter execution threw an exception
com/opensymphony/xwork/config/ConfigurationManager
I have restarted Confluence and the host server to no avail.
Has anybody got any ideas?
We have log the issue as a bug in our public issue tracking system. Please see the following issue to keep track of this problem - we have shared the details on below bug ticket:
Thanks @AAMIR ANSARI that worked for me! I am not going to even bother reinstalling that app as I don't need it on server, using an alternate SSO method.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Unfortunately, I can't downgrade because I can't access the Manage apps section of Confluence anymore.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
@togo I do not have access to the Atlassian Ticket. If you can paste the snippet of the error you are getting, I can check the plugin name and suggest some options.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi,
Looks like there is some issue with the authentication plugin
caused by: java.lang.NoClassDefFoundError: com/opensymphony/xwork/config/ConfigurationManager
at com.atlassian.plugins.authentication.impl.web.filter.authentication.ConfluenceAuthenticationFilter.shouldFilter(ConfluenceAuthenticationFilter.java:78)
I would suggest trying to delete the line which contains : com.atlassian.plugins.authentication.atlassian-authentication-plugin in table PLUGINDATA and then start confluence.
Backup your database and run the below query:
delete from plugindata where pluginkey = 'com.atlassian.plugins.authentication.atlassian-authentication-plugin';
Then start the confluence again.
Let me know how it goes.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
@John Appleton : you need to connect to the Confluence database as documented in https://confluence.atlassian.com/confkb/how-to-manually-remove-malfunctioning-add-ons-113705118.html.
In particular, use
select PLUGINDATAID, PLUGINKEY, FILENAME, LASTMODDATE from PLUGINDATA;
to locate the plugin, then
delete from PLUGINDATA where PLUGINDATAID= XXXXXX;
To remove it. Then restart Confluence, and re-upload the previous plugin, which you have previously downloaded from https://marketplace.atlassian.com/apps/1216096/sso-for-atlassian-server-and-data-center?hosting=datacenter&tab=versions (make sure to select the correct edition, and version -- in my case its DataCenter & 4.2.17)
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
@AAMIR ANSARI : yes, that's what I did. But the problem is that that plugin's latest version is causing this problem.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
@togo That Worked perfectly, I now have a fully functioning Confluence server again. Thanks for the steer on this, much appreciated.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Could you please share the error snippet from the logs after you are attempting to restart the confluence?
Thanks,
Aamir
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I am experiencing the same thing when I upgraded the same app today, it made Confluence completely unusable.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.