Failed to create a location and file for the PDF export. Edited

[saehui ju]

Cannot export PDF.
I guess confluence can't create a folder directory.

What can I do?

Caused by: com.atlassian.confluence.importexport.ImportExportException: Failed to create a location and file for the PDF export.
	at com.atlassian.confluence.extra.flyingpdf.FlyingSaucerXmlToPdfConverter.convertXhtmlToPdf(FlyingSaucerXmlToPdfConverter.java:62)
	at com.atlassian.confluence.extra.flyingpdf.FlyingSaucerXmlToPdfConverter.convertXhtmlToPdf(FlyingSaucerXmlToPdfConverter.java:52)
	at com.atlassian.confluence.extra.flyingpdf.InternalPdfExporterService.doCreatePdfForPage(InternalPdfExporterService.java:110)
	at com.atlassian.confluence.extra.flyingpdf.InternalPdfExporterService.createPdfForPage(InternalPdfExporterService.java:78)
	at com.atlassian.confluence.extra.flyingpdf.DelegatingPdfExporterService.createPdfForPage(DelegatingPdfExporterService.java:61)
	at com.atlassian.confluence.extra.flyingpdf.DiagnosticPdfExporterService.createPdfForPage(DiagnosticPdfExporterService.java:74)
	at com.atlassian.confluence.extra.flyingpdf.ExportPageAsPdfAction.doExecute(ExportPageAsPdfAction.java:32)
	... 383 more


Caused by: java.io.IOException: Couldn't create export directory /confluence_home/temp/pdfexport-20210118-180121-1444-47
	at com.atlassian.confluence.importexport.impl.ConfluenceTempDirExportFileNameGenerator.createExportDirectory(ConfluenceTempDirExportFileNameGenerator.java:64)
	at com.atlassian.confluence.importexport.impl.ConfluenceTempDirExportFileNameGenerator.getExportFile(ConfluenceTempDirExportFileNameGenerator.java:95)
	at com.atlassian.confluence.extra.flyingpdf.FlyingSaucerXmlToPdfConverter.convertXhtmlToPdf(FlyingSaucerXmlToPdfConverter.java:60)
	... 389 more

[Nic Brough _Adaptavist_]

I'm going to assume you mis-tagged this with Cloud and you are on server (as you would not see this sort of error on Cloud)

It is what it says it is - the Confluence server process is running as a user who does not have full write access to /confluence_home/temp on the server.

You'll need to have the server administrators correct the permissions.