You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
In MacOS Ventura we noticed that the PDF Export is not possible in the Safari browser. In other browsers, exporting works. We tried pages with usual content (text and images) and also blank pages.
It might have not been working for longer, but the Safari version we are using right now is: Version 16.1 (186220.127.116.11.12)
After hitting export, it just shows the URL that is supposed to be opened, it looks like this:
If you manually open this URL, it says:
The following error(s) occurred:
This is a new and known issue. More on this thread: https://community.atlassian.com/t5/Confluence-questions/Re-Hi-this-also-affects-my-cloud-instance-so-it-seems/qaq-p/2202547/comment-id/258867#M258867
But Atlassian has in progress this issue https://jira.atlassian.com/browse/CONFCLOUD-74930 which should fix your problem.
Thank you for the information.
It seems like a similar issue, but as I said it works in other browsers and it's not showing the session error unless you manually copy paste the presented URL into the URL bar.
So it might be a different issue.
Though I can confirm that exporting to Word is possible.
The users are presented this:
I also tried this workaround and it did not resolve the issue:
For all users, manually going to https://<Confluence-name-placeholder>.atlassian.net/wiki/welcome, should prompt the welcome option or perform some sort of "refresh", setting the user's cookie.
Once this is done, go back to the page(s), refresh them/the browser, and try exporting again.