Expand - functionality not working properly.

[Yathisha N]

We have used a expand macro in the confluence page but it is not working properly.

Below is the page if we click on expand it's not getting expanded and in the other sections of the same page expand is working but it is not added as a expand macro.

There are Achor macro's in the page not sure that is causing the issue. Could you please do the need full, Thanks in advance.

Below attachment is the one which is not getting expanded.

Below attachment is the one which is getting expanded.

[Laura Campbell _Seibert Group_ · Accepted solution]

Hi @Yathisha N and welcome to Community!

Your second image seems to be taken from the edit mode of the page since we can see the anchor macro, but I'm not seeing an expand macro. Is this a crop of what is inside the expand macro?

Just to be clear, you say most of the sections you want to have in an expand macro are working correctly, yet they aren't in expand macros? 

Could you provide a screenshot from the edit mode of the page of the paragraph with the expand you say that is not working? That would be your first example for Danielle Young Bear.

And just in case this helps solve the problem, if you use headers for the text, Confluence automatically creates an anchor link for the header, so you do not need to necessarily add an additional anchor macro.

[Yathisha N]

Hi @Laura Campbell _Seibert Group_ Thanks for your response.

This issue is from one of our user she says all the cases are working fine except  "Danielle Youngbear". E.g. when I try to click “questions, answers and explanations” for Danielle Youngbear nothing happens.

Below are the answers for your questions

1. The image includes header along with the inside content, Even we are wondered that it is not showing expand macro but still working fine.

2.Yes.

3.Below image is in edit mode which shows the Expand macro but yet did not work after we click on publish.

[Laura Campbell _Seibert Group_]

@Yathisha N I see that you are using the old page editor. Have you tried converting the page to the new editor? That may fix problems with macros. The ability to embed more things within a macro (like the Expand macro) has recently been improved to support more kinds of formatting, but this is only with the new editor.

As for the text displaying/"working" despite not having an expand macro, that's just the text displaying normally. If there is no expand macro, there cannot be and hide/display functionality while viewing the published page.

[Yathisha N]

@Laura Campbell _Seibert Group_ Thank you so much for your time it's working.