Error when migrating a user

Hi,

I migrated a user from one domain to another.

Old username : 'xyz@abc' to New username : 'xyz'

The migration was completed and all his groups were migrated to the new username. But his old username along with the new username is still appearing in the 'Manage Users' section.

I tried flushing the cache and restarting the server but still old username is available in the System and when i click on that i get an error - 'No user with the specified email address exists.'

I guess there is some reference in any of the confluence table with the old username but am not able to figure it out.

Any ideas?

Thanks,

Nithya

1 answer

This widget could not be displayed.

When you say you migrated it, do you mean you ran the user rename migration SQL scripts? Or migrated this in an LDAP directory or similar?

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted yesterday in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

147 views 1 4
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you