It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Error observed whiel creating ticket using Rest Jira API

Using the below python script gives an error message, can someone help me out.

Json validation was done and it works

import requests
from requests.auth import HTTPBasicAuth
import json

def create_ticket():
baseurl = ""
headers = {
"Content-Type": "application/json"
summary = "Test API ticket"
description = " Created test ticket through Jira API"
auth = HTTPBasicAuth("xxx", "xxxx")
data = ''' {
"fields": {
"project": {
"key": "ABC"
"summary": "%s",
"description": "%s",
"issuetype": {
"name": "Incident"
"customfield_13405": {
"value": "Monitors"
"customfield_10325": {
"value": "S3 - Medium"
"customfield_11401": {
"value": "Production"
"components": [{
"name": "NOC Incident"
"customfield_10308": {
"value": "xxxx"
"customfield_16302": {
"value": "xxx"
} ''' % (summary, description)
response =, headers=headers, data=json.dumps(data), auth=auth)


{"errorMessages":["Can not instantiate value of type [simple type, class] from JSON String; no single-String constructor/factory method"]}

1 answer

0 votes

Hello @Pramod Kumar Velayudhan,

Thank you for contacting us. 

What exactly are you trying to do with the REST-API?

We can help you here to ensure that you've got the right endpoint, but if you're trying to develop something for Jira with Python, you might want to check out the Atlassian Developer Community instead. In that Community, you'll find more folks who are familiar with developing for Atlassian and will be able to help you out. 



Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Confluence

What project did you transition or start on Confluence with the shift to remote work?

It’s been great to hear from fellow users over the last few weeks about the best tips and fun moments you’ve had working on Confluence since the transition to working remote. I’d love to keep the c...

32 views 2 4
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you