Hoping someone can help!
When I try and log into confluence, it keeps asking me to enter a CAPTCHA image but it won't accept it and just throws up another CAPTCHA image. I then tried to reset the password but it keeps throwing up the error message when I try to create a new password. (hope this makes sense)
I get the error message shown below:
Oops - an error has occurred
A system error has occurred — our apologies!
For immediate troubleshooting, consult our knowledge base for a solution.
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a description of your problem and what you were doing at the time it occurred
a copy of the error and system information found below
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User [Anonymous] does not have the required privileges
Hi @Alex Phipps
It appears that your user got locked out due to the maximum number of password errors. You might need someone else with Confluence Administrator privileges to reset the captcha count on your system so that you can log in.
I hope it helps,
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