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Error for Draw.io

Deleted user
February 10, 2022

getting error while opening draw.io embedded in confluence page. Please help

"Macro Not Found: This diagram is in a draft page, is deleted from the page, or is edited externally. It will be saved as a new attachment version and may not be reflected in the page."

2 answers

0 votes
Marija Radovic
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February 11, 2022

Hi @[deleted] 

Could you submit all the details  to https://drawio.atlassian.net/servicedesk/customer/portal/14/group/15/create/49 please?

To start investigating the issue, we need the following details sent to our desk:

* Is the diagram created on the Confluence page in question?

* If you click OK, are you able to edit the diagram?

* Was the diagram deleted accidentally?

* Under three dots top right > Attachments do you see diagram file in question (xxx.drawio)

Thanks,

0 votes
Pramodh M
Community Champion
February 10, 2022

Hi @[deleted] 

Is your Draw.io license active, please check once

Other than that, are you able to add the macro in other pages

Let me know

Thanks,

Pramodh

Deleted user
February 10, 2022

Can I ignore the error if I don't have the license?

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