You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
Next: Root
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
Hy, I got an error on the configuration site of draw.io.
I installed draw.io on several free accounts but I get always the same error.
I can create a draw element but when I will put it to an article I get an error. The draw element will not found.
I think it is a problem with the space configuration.
It was a problem with Kaspersky firewall...
"Yes, Kaspersky anti-virus has started blocking the domains api.media.atlassian.com and media.atlassian.com.
In case you’d like to continue to use the anti-virus, you can manually allow these domains. This should help."
I updated this as the accepted answer.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi @Matthias Ludwig ,
Please reach out to our support team: https://drawio-app.com/support/
They will be able to help you resolve this error.
Have a good day!
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Have you reached out to draw.io support as yet? They might be able to assist more quickly on this error.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.