I'm trying to add a User Directory using our AD server. I'm able to authenticate and I'm sure the root is correct, but I get the following error when testing the connection.
Any help is appreciated.
I substituted the IP address for the hostname. Unfortunately, I get the same behavior.
Test retrieve user : Failedorg.springframework.ldap.UncategorizedLdapException: Uncategorized exception occured during LDAP processing; nested exception is javax.naming.NamingException: [LDAP: error code 1 - 000004DC: LdapErr: DSID-0C0907C2, comment: In order to perform this operation a successful bind must be completed on the connection., data 0, v2580]; remaining name 'OU=IT,OU=UsersOU,DC=pacific,DC=xxxxxxxxxx,DC=com'
I was having the same issue/error.
I found out that my organization uses a load balancer for AD.
I used this tool (from Microsoft) to help me get the "correct" hostname: Active Directory Explorer @
Is there any way you did "test connection" before saving the configuration? I have been bitten by this behavior before - the LDAP user password deletes itself and you have to re-enter it before saving:
The way you are navigating the UI is sensible but the bug I linked may be causing problems. Please try "save and test", then go to the User Directory and synchronize it, then see if your users are able to authenticate to Confluence with LDAP credentials. If nothing else, we should be able to get a useful error message.
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