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Error attachment size

Steffen Kunnen
Steffen Kunnen Nov 20, 2023

Good morning,

we tried to increase our maximum attachement size from 100MB to 512MB. 

We were able to enter it successfully in the General Settings, but a message now appears when uploading that a maximum of 150MB is allowed. Previously this message showed 100MB.
Does anyone have an idea where the error could be?

 

Bet regards

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Aron Gombas _Midori_
Aron Gombas _Midori_
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Nov 21, 2023

Can you take a screenshot about your configuration form, so that we can confirm that the increased size was entered correctly?

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Steffen Kunnen
Steffen Kunnen Nov 21, 2023

image.png

 

Thats the screenshot I got sent yesterday by our admin. 

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Aron Gombas _Midori_
Aron Gombas _Midori_
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Nov 21, 2023

@Marc Koppelaar is right: on this screenshot, you can see a Jira setting. It has no effect on Confluence.

For Confluence follow this: https://support.atlassian.com/confluence-cloud/docs/configure-attachment-size/

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Marc Koppelaar
Marc Koppelaar
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Nov 21, 2023

Hi @Steffen Kunnen 

Welcome to the community.

In the screenshot it seems to be you admin has updated the attachment size option in Jira, not in Confluence.

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Steffen Kunnen
Steffen Kunnen Nov 21, 2023

Thank you very much. we could solve the Problem.

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