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Error accessing Confluence

When trying to access confluence getting this error

Could not load bootstrap from environment

IllegalStateException: File corrupted in chunk 22266740, expected page length 4..768, got 825570146 [1.4.196/6]

See also attached PicsConfluence Error.pngConfluence DB Info.png

 

1 answer

0 votes

Hi @Bill Hoffman ,

welcome to the atlassian community!

Unfortunately, you embedded database (H2 builtin DB) seems to be corrupted. Usually this error is hard to be fixed. Embedded db should be avoided specially in a prod environment.

My suggestion is to try to recovery a backup (Confluence has a backup job that creates backups files in your application data/Confluence/backups).

Hope this helps,

Good luck!

Fabio

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