Error HTTP Status 500 after Confluence installation

Dear Support Team,

I have tried to evaluate Confluence but after installation got error: HTTP status 500

and multiple lines like:

org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'pluginManager' defined in class path resource [services/pluginServiceContext.xml]: Cannot resolve reference to bean 'pluginLoaders' while setting constructor argument; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'pluginLoaders' defined in class path resource [services/pluginServiceContext.xml]: Cannot resolve reference to bean 'bundledPluginLoader' while setting constructor argument with key [0]; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'bundledPluginLoader' defined in class path resource [services/pluginServiceContext.xml]: Cannot resolve reference to bean 'osgiPluginFactory' while setting constructor argument with key [1]; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'osgiPluginFactory' defined in class path resource [services/pluginServiceContext.xml]: Cannot resolve reference to bean 'osgiPersistentCache' while setting constructor argument; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'osgiPersistentCache': FactoryBean threw exception on object creation; nested exception is com.atlassian.plugin.osgi.container.OsgiContainerException: Unable to clean the cache directory: C:\Program Files\Atlassian\Application Data\Confluence\plugins-osgi-cache\felix
org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveReference(BeanDefinitionValueResolver.java:275)
org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveValueIfNecessary(BeanDefinitionValueResolver.java:104)
org.springframework.beans.factory.support.ConstructorResolver.resolveConstructorArguments(ConstructorResolver.java:479)
org.springframework.beans.factory.support.ConstructorResolver.autowireConstructor(ConstructorResolver.java:162)
org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.autowireConstructor(AbstractAutowireCapableBeanFactory.java:925)
org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBeanInstance(AbstractAutowireCapableBeanFactory.java:835)
org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:440)
org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory$1.run(AbstractAutowireCapableBeanFactory.java:409)
java.security.AccessController.doPrivileged(Native Method)

The operating system - windows 7 64bit.

The Confluence version - 5.3

My e-mail address: ayr@guzik.com

Best Regards,

Alex Rogov

4 answers

1 accepted

5 votes
Answer accepted
Jeff Thomas Atlassian Team Oct 07, 2013

Alex: This can be caused by a user not having permission to the plugins-osgi-cache directory or some corruption in the cache directory.

  1. Verify that Confluence has stopped
  2. Delete the felix folder in C:\Program Files\Atlassian\Application Data\Confluence\plugins-osgi-cache\
  3. Try starting Confluence

Dear Support Team,I am faced with the same problem,but I have not installed the confluence,so what should I do to resolve the probelm?Thanks!

Jeff Thomas Atlassian Team Oct 17, 2013

Daisy: You should either create a support issue or create your own question with detailed information.

Hi Jeff,

Thank you very much - the installation problem was fixed with your answer.

Best Regards,

Alex Rogov

Hi Jeff,

Thank you very much - the installation problem was fixed with your answer.

Best Regards,

Alex Rogov

I have the same issue with centos installation. If I stop confluence then uninstall and reinstall I never get taken back to the login page at localhost:8090

It goes straight to the error 500 page

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Mar 12, 2019 in Confluence

Confluence Admin Certification now $150 for Community Members

More and more people are building their careers with Atlassian, and we want you to be at the front of this wave! Important Dates Start the Certification Prep Course by 2 April 2019 Take your e...

863 views 2 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you