Error HTTP Status 500 after Confluence installation

[Alex Rogov]

Dear Support Team,

I have tried to evaluate Confluence but after installation got error: HTTP status 500

and multiple lines like:

org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'pluginManager' defined in class path resource [services/pluginServiceContext.xml]: Cannot resolve reference to bean 'pluginLoaders' while setting constructor argument; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'pluginLoaders' defined in class path resource [services/pluginServiceContext.xml]: Cannot resolve reference to bean 'bundledPluginLoader' while setting constructor argument with key [0]; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'bundledPluginLoader' defined in class path resource [services/pluginServiceContext.xml]: Cannot resolve reference to bean 'osgiPluginFactory' while setting constructor argument with key [1]; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'osgiPluginFactory' defined in class path resource [services/pluginServiceContext.xml]: Cannot resolve reference to bean 'osgiPersistentCache' while setting constructor argument; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'osgiPersistentCache': FactoryBean threw exception on object creation; nested exception is com.atlassian.plugin.osgi.container.OsgiContainerException: Unable to clean the cache directory: C:\Program Files\Atlassian\Application Data\Confluence\plugins-osgi-cache\felix
org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveReference(BeanDefinitionValueResolver.java:275)
org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveValueIfNecessary(BeanDefinitionValueResolver.java:104)
org.springframework.beans.factory.support.ConstructorResolver.resolveConstructorArguments(ConstructorResolver.java:479)
org.springframework.beans.factory.support.ConstructorResolver.autowireConstructor(ConstructorResolver.java:162)
org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.autowireConstructor(AbstractAutowireCapableBeanFactory.java:925)
org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBeanInstance(AbstractAutowireCapableBeanFactory.java:835)
org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:440)
org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory$1.run(AbstractAutowireCapableBeanFactory.java:409)
java.security.AccessController.doPrivileged(Native Method)

The operating system - windows 7 64bit.

The Confluence version - 5.3

My e-mail address: ayr@guzik.com

Best Regards,

Alex Rogov

[Jeff Thomas · Accepted solution]

Alex: This can be caused by a user not having permission to the plugins-osgi-cache directory or some corruption in the cache directory.

1. Verify that Confluence has stopped
2. Delete the felix folder in C:\Program Files\Atlassian\Application Data\Confluence\plugins-osgi-cache\
3. Try starting Confluence

[Daisy feng]

Dear Support Team,I am faced with the same problem,but I have not installed the confluence,so what should I do to resolve the probelm?Thanks!

[Jeff Thomas]

Daisy: You should either create a support issue or create your own question with detailed information.

[Alex Rogov]

Hi Jeff,

Thank you very much - the installation problem was fixed with your answer.

Best Regards,

Alex Rogov

[Alex Rogov]

Hi Jeff,

Thank you very much - the installation problem was fixed with your answer.

Best Regards,

Alex Rogov

[andrew thyrd]

I have the same issue with centos installation. If I stop confluence then uninstall and reinstall I never get taken back to the login page at localhost:8090

It goes straight to the error 500 page