Endless loop trying to insert Lucid chart

Dale Matthews
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August 20, 2024

 

When inserting a lucid chart into a confluence page, this pop-up appears, successfully auto-logins in another tab, and then loops me back to this popup. How do I break this loop and insert my chart?Screen Shot 2023-02-03 at 1.41.28 PM.png

Log in is via Microsoft SSO for both applications

This was raised last year, but no ideas forthcoming.

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Nasir Hart
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August 20, 2024

Hi Dale! I have been experiencing the same issue when using Microsoft Edge but do not get the same error when using Chrome or Safari. You can try a new browser in the meantime. Hope this helps!

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