Enable confluence sharing button

How to enable the Confluence sharing/notifications button?

How to disable the e-mail notifications button?



2 answers

1 accepted

Hi Alicia,

This page should answer both your questions.

Hi Rob

Thanks for sharing. As you can see this feature  is already enabled and yet the share button still does not show.




Hi Alicia,

The 2 reasons that the Share button won't be available are:

  1. The Share Page add-on is disabled;
  2. Your outgoing mail server is not configured correctly.

As the Share Page add-on is enabled, the problem lies in your outgoing mail server.  Go to Confluence Administration > Mail Server and follow the instructions to check your mail server is setup and working correctly.  Is everything there working as expected?


Hi Rob,

All done and test email received:

This is a test message from Confluence.

Server: SMTP Server

From: noreply@allianz.com

Host User Name: tararatt

Still the share button does not appear. could you kindly assist?



Hi Alicia,

If the Share Page add-on is enabled and the mail server is setup correctly and sending mails then the Share button should be visible.

As it's not, your next step will have to be to log a support ticket with Atlassian and ask them to investigate. I'm sorry I couldn't help you fix it.  When Atlassian resolve this for you, can you post the resolution here so we can help other people with the same problem in the future?

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