Enable confluence sharing button

[Alicia M. Baamonde]

How to enable the Confluence sharing/notifications button?

How to disable the e-mail notifications button?

Thanks

[Rob Woodgate · Accepted solution]

Hi Alicia,

This page should answer both your questions.

[Alicia M. Baamonde]

Hi Rob

Thanks for sharing. As you can see this feature  is already enabled and yet the share button still does not show.

Thanks

Alicia

[Rob Woodgate]

Hi Alicia,

The 2 reasons that the Share button won't be available are:

1. The Share Page add-on is disabled;
2. Your outgoing mail server is not configured correctly.

As the Share Page add-on is enabled, the problem lies in your outgoing mail server.  Go to Confluence Administration > Mail Server and follow the instructions to check your mail server is setup and working correctly.  Is everything there working as expected?

[Alicia M. Baamonde]

Hi Rob,

All done and test email received:

This is a test message from Confluence.

Server: SMTP Server

From: noreply@allianz.com

Host User Name: tararatt

Still the share button does not appear. could you kindly assist?

Thanks

Alicia

[Rob Woodgate]

Hi Alicia,

If the Share Page add-on is enabled and the mail server is setup correctly and sending mails then the Share button should be visible.

As it's not, your next step will have to be to log a support ticket with Atlassian and ask them to investigate. I'm sorry I couldn't help you fix it.  When Atlassian resolve this for you, can you post the resolution here so we can help other people with the same problem in the future?