Confluence version: 6.14.0
While using emoji's in my Confluence page and saving the page for the first time I'm able to see the emoji, but after making another update to the same page the emoji disappeared and i will see words instead.
For example by writing (*) i will see the star emoji, and after updating the page i will see
Please assist me to fix this issue.
Based on the behavior you described, it looks like this is a known bug, in which Confluence changes the emoji macro into a hard-coded image tag: CONFSERVER-52441 - Emoticon is changing to image after the first save and edit of the page.
However, while the storage format of the page changes, the emoji should still show, as long as it can be accessed at the URL (generated based on the base URL set in the admin settings).
Based on the storage format you provided, it looks like the base URL for your site is set to "http://192.168.3.8:8443". Is this the URL you use to access Confluence? If not, I recommend updating the base URL to use the same address entered in your browser, and it should be able to pull up these macros. (Note: this will take effect on any newly-created emoji; any existing broken ones will stay hardcoded to 192.168.3.8).
See also: Configuring the Server Base URL
I hope this helps!
I noticed something coming back and taking a second look. You mentioned your base URL is set to "https://192.168.3.8:8443", but Confluence automatically set the emoji URL to "http://192.168.3.8:8443/[...]" (http, not https).
Based on this, it seems that your base URL may actually be set to "http://192.168.3.8:8443/" (not https). Can you confirm this? And if it is http, is the issue fixed when you change it to "https://192.168.3.8:8443"?
Fingers crossed this helps!
Interesting that the emoji work on the first save, then break after the second.
Is the markup content on the page changing at all? I'd be curious to see, since this might narrow down a root cause.
Try the following:
If the content did change, then something about subsequent changes is actually updating and breaking the emoji.
If the content did not change, then somehow the content is being interpreted differently after the first save, even though it is the same.
Also, does this happen in different browsers?
Thank you for your reply.
I tried the steps that you gave above, and i found that the text did changed.
At first it was: <p><ac:emoticon ac:name="yellow-star" /></p>
After re-editing it changed to: <p><img class="emoticon emoticon-yellow-star" title="(star)" src="http://192.168.3.8:8443/s/en_US/7901/9eed016aaa593220cd98620fec88bcbd9fd55893/_/images/icons/emoticons/star_yellow.svg" alt="(star)" border="0" /></p>
Also, tried using different browsers and it's still happening but a little bit different while using Internet explorer for example.
I received the same output from checking the Storage Format, but i see a " . " (Point) instead of broken emoji.
Hope you can assist me with that.
Same Problem for me.
How to reproduce:
a) create / edit / update a page. The URL of the emoticon ist like this:
b) Edit the page - no change on emoijs, URL changes to:
The problem is the scheme change from https TO http! AND the 6.15.4_/ is changed to 6.15.4/_
Seems, that the rewriting in confluence is NOT working correctly (I suppose, that handling the regular expression escape characters is NOT done in the correct way....
Thanks for the assistance, but unfortunately this is still not working for me, while disabling the Auto-formatting i couldn't use any emoji at all, for example while writing (!) even in the edit section i couldn't see the emoji at all.
Maybe it's something else.
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