Embedding Media in Confluence page - WMV files not working on Chrome or FireFox with multimedia macro

Has anybody else experienced issues with this?

Add a a wmv file as an attachment and use the multimedia macro to display it on the wiki page.

IE 9 shows the windows media player control and plays the video

Chrome - shows the windows media player control, says connecting to media then just goes back to ready :(

Firefox - does the same as Chrome

Tried on on Confluence 3.5.7 and 4.0m-27 and from different machines and different wmv files.

Get same result if add a link to the file which tries to open in full window. Is this a confluence, WMV, or browser problem?

5 answers

0 votes
David Simpson Community Champion Jul 17, 2011

I've noticed this to be a little flakey for .mov & .mp4 files on some different browsers also.

For an issue such as this I would suggest opening a support ticket at support.atlassian.com

Will do, just wanted to get a feel if this was a generic or specific issue

I have the same problem with wmv and mp4 on my wiki too!

I have similar problems. Also with .avi files.

Has there been any solution provided from Atlassian on this?

I see the same issue with mp4 on Firefox 16.0.2. Did anyone raise a ticket with Atlassian on this?

I believe this is not a Confluence issue but rather a "browser video support issue"; google "mp4 does not play in different browsers" or similar you will find a lot of issues related to generic browser support for the different video formats.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 24, 2018 in Confluence

Atlassian Research opportunity with Confluence templates

Do you use templates with Confluence? Take part in a remote 1-hr workshop. You'll receive USD $100 for your time!   We're looking for people to participate in a   remote 1-hr workshop...

1,102 views 17 14
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you