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Embedded video doesn't show in anonymous access

IMSAZ I'm New Here May 30, 2022

Hello I have a problem (click for example page here) because embedded videos doen't show in anonymous access.

How can this be fixed? 

Thank you!

problem.png

1 answer

0 votes

Hi @IMSAZ ,

welcome to the Atlassian community!

I just tried using chrome and it works like a charm, it seems an issue related to Edge.

Immagine.png

Edge should be supported Supported browsers for Atlassian cloud products | Atlassian Support

Please raise a ticket to the Atlassian team https://support.atlassian.com/contact/#/

Fabio

It is strange that sometimes it works sometimes not.

Can you try with incognito?

edit: Still don't work from incognito or when not logged in with different atlassian account...

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