Email management within Confluence

Deleted user February 1, 2023

you know Lotus Domino and Notes? Even 30 years ago, it had, among the many 'future features of the time' that are now 'the present', the one that allowed emails to be stored as 'pieces' of a page or a collection of information. Today, we see the scattering of information, for instance with Outlook and other productivity-destroying tools created by Microsoft. I am trying to see if I can use Confluence as an email archive. At the moment I print an email as a PDF and attach it inside a Confluence page. But I would like it if, as was the case on Lotus domino I mentioned earlier 30 years ago, that replies to my emails received on the client go to update the thread on the Confluence page. Do you know if something like that exists?

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Aron Gombas _Midori_
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February 1, 2023

Confluence definitely has email archiving functionality:

https://confluence.atlassian.com/doc/mail-archives-139502.html

I'm not particularly familiar with it and our team doesn't actually use it. But it is something that should not overlooked.

Deleted user February 3, 2023

@Aron Gombas _Midori_ thank you I know this function but it is not the one I refer to when I talk about the unsurpassed Lotus Domino. You have to imagine individual e-mail messages as if they were child pages for example, there where you need them. Or attachments. Anyway, I realize that confluence has this additional huge limitation, which for the moment I am trying to overcome by printing out the various emails and attaching them to the pages. Patience.

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Peter McNeil September 17, 2024

For anyone coming across this post and interested in another solution, MailDrop for Confluence is an App that lets you drop an email on a confluence page and have it's contents included on the page. You can edit the content like any page. It leaves the email as an attachment too.

This makes the email searchable and readable, and is a great way to convert discussions into documentation you can share.

see https://marketplace.atlassian.com/apps/1235139/maildrop-for-confluence?hosting=cloud&tab=overview

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