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Editing profile macro wont show users in drop down search

Trying to edit profile user macro with new user, but search thru users doesnt work. Wont show any results.

1 answer

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Hello @Rafał Jakubiak,

Welcome to Atlassian Community! It's nice to have you join us.

Something like this could be caused by a bug, such as:

We will want to take a look at your site in order to narrow down the issue and perform any workarounds. You can contact Cloud Support directly to raise a ticket. If you have any issues or are not eligible for support, please let me know and I can help you to raise a ticket.

Regards,

Shannon

Hey, thanks for answer. Im getting 

You can't view this issue

It may have been deleted or you don't have permission to view it.

when trying to look on CONFCLOUD-66347. And im not able to open a ticket, so if you can help, please do. 

@Rafał Jakubiak,

Thank you for pointing that out; it looks like that case was the result of a developer investigation and so the permission scheme is more restricted. The issue is the same as another one that is public. 

  • ID-7089 Cannot mention specific user in pages or comments at all

There's a workaround on the original thread I sent you, so you can include both in your support ticket and we'll be able to have a look at it.

Regards,

Shannon

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