Hi, I recently installed draw.io on my confluence server.
No I have one problem, I can't save my diagrams. If I start the edit mode there is a Failure "Fehler beim Laden der Datei" (in english: error when loading file) next to the menu.
When I click on Save and Exit, nothing happens. I read an older post that this was a bug with a postgre installation and that it is fixed. I use MySQL.
Any idea whats going on?
I'd suggest that as a first step you clear the plugins cache:
# Shutdown Confluence
# Ensure the user running Confluence has full read/write privileges to the confluence-home directory.
# Remove the following directories
This will remove the plugin cache files only and will not permanently remove any plugins. These directories will be recreated during the next Confluence startup. However, some third-party plugins may store metadata in these directories, so we recommend creating a temporary backup of the directories.
# Start Confluence
In case the issue persists, it's worth reinstalling the plugin as well.
@David Benson [draw.io],
I am having similar issue on my confluence server. I tried removing the plugin cache folder but no go. Reinstalled the plugin, no go later. I see the error only when I use Others -> AWS template.
Is it a bug of some sort?
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