Downloading of Ondemand Backup

My company is investigating migrating our current confluence ondemand installation to our own cloud hosted server.

We are experience issues downloading the backup file and have been unable to do so.

Which has raised the following questions:

1.What is a suitable size Confluence database to export using the XML data backup tool from Confluence? What happens if the file is larger than 4gig?

2.If we are unable to do the export what alternitives are available to us.

Thanks,

Werner

3 answers

1 accepted

0 votes
Answer accepted

We unable to split the file on our ondemand instance. We logged a support ticket with Atlassian and they where able to split it for us.

0 votes

Hi Werner,

You will have trouble downloading any file larger than 1GB. However, with WebDAV, you can either map a drive to your WebDAV folder from you local machine, or use a client that allows remote commands so that you can use the 'split' command to break this file into more manageable pieces. Once you've done that, you should be able to download those individually, and use 'cat' to restore the original file from the smaller ones.

Thanks,

-dave

Thank for the resoponse David. I was able to access the WebDAV and mount it as a folder using davfs2. I am however unable to split the file due to permissions issues. How do we give ourselfs write access to our backupmanager folder on our ondemand instance. Is their any properties I have to set in the WebDAV Configuration? Regards, Werner

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Mar 12, 2019 in Confluence

Confluence Admin Certification now $150 for Community Members

More and more people are building their careers with Atlassian, and we want you to be at the front of this wave! Important Dates Start the Certification Prep Course by 2 April 2019 Take your e...

258 views 2 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you