Double Quotes Not Escaped Creating Jira Issue with Confiform

[Stuart Wosika]

Hi guys,

I have an IFTTT macro to "Create Jira Issue" and the JSON is wrapped in a NOFORMAT macro.  I have custom Jira fields of type "Text Field (multi-line)".  In my form, when a user submits an entry using double quotes " then the form throws an error.  Problem is that I cannot seem to be able to escape this character.  I have tried the following:

[entry.IHRisk1.escapeJSON]

IHRisk1 is a field of type "TextArea" in Confiform.

If I pass double quotes into the system field summary or description, I have no issues, but that is not what I want in terms of behaviour of the form.

Surely Confiform should be able to escape characters sent to custom fields in Jira.

Regards.

Stuart.

p.s. I did look at the following link from Alex but this did not work 

https://community.atlassian.com/t5/Confluence-questions/IFTTT-issue-with-quotes-in-text-field-and-calling-JIRA-Key-quot/qaq-p/1790752

[Stuart Wosika · Accepted solution]

Hi guys I have solved this, not sure why I did not think of this before !!!!! Solved using virtual function replaceWith.  So:

[entry.IHRisk1.replaceWith(",').escapeJSON]

[Alex Medved _ConfiForms_]

Why this is necessary? Could you share WHERE the quotes are not properly scaped with this "escapeJSON" function?

Are you talking about Velocity templating and setting the local field from a ConfiForms field?

[Alex Medved _ConfiForms_]

Hi

Where does NOT ConfiForms escape the double quotes for you correctly?

Using the following construction does not work for you?

[entry.IHRisk1.escapeJSON]

May I see a complete configuration for the JSON mapping that does not work for you?

Alex