Document state is not visible in confluence

Question

Hi,

We have a document which uses Comala workflow. The state of the document is published and only a set of people can see this but the others see the Document state box as empty.

The user who can't see the status has both view and edit rights on the space. Could you please help solve this issue.

BR,

Kousi

Sandeep Saluru _Appfire_ · Answer

Hi @kousalya palagulla

We are from the Appfire support team and would like to inform you that we have created a support request https://appfire.atlassian.net/servicedesk/customer/portal/11/SUPPORT-180439 on your behalf in our portal.

Request you to signup into the portal and let us know the username so that we can mark you as the reporter to be able to access the ticket. Please find the link https://appfire.atlassian.net/servicedesk/customer/portal/11 to signup for the portal.

Regards,

Sandeep

kousalya palagulla · Answer

Thank you

Nino Stana · Answer

Hello Kousi,

Please reach out to our Support at the following link:
https://appfire.atlassian.net/servicedesk/customer/portal/11

We have a dedicated team that will investigate and help you find the issue.

Best Regards,
Nino