It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Do not want to auto send notifications when i add comment to the Confluence page.

How can I disable sending out the updates when a page comment is added for any confluence page. I do want to send out a notification if any content of a page is updated, but not when page comment is added.  

1 answer

1 accepted

0 votes
Answer accepted
James Dellow Community Leader Nov 11, 2019

Why not just disable comments?

After Disabling the Comments I guess I will not be able to add any of the page comments? Is that correct? If yes, then I don't want that. I do want to able to add comments I just don't want to send out the notification for each comment I add. 

James Dellow Community Leader Nov 23, 2019

Can you explain why you want to post comments, but not send a notification?

After the initial doc shared with customers, later I would like to put some internal comments regarding the setup some additional internal info, so that way we have all info on one page, which I don't want to send out to clients as for them it makes no sense but very useful info on our part. I can create another document and link it but the info I want to post in a comment is not that much requires another document or do not want to navigate through different pages for the same. Hope this makes sense. 

James Dellow Community Leader Nov 28, 2019

Without getting into building a custom macro, you are a bit limited in how to solve this in Cloud. While not optimal, the best solution I can think of using out of the box features that will absolutely make sure they don't get any notifications is to take a slightly different approach:

  1. For each page where you want to add additional notes, create a child page, but apply page permissions so it is hidden from your customers
  2. Add the 'Children Display' to the parent page, but pick 'rich content' for the Excerpt Display option.

As your customers can't see the child page, they won't see anything on the parent page. You can then add as many supplementary notes to the child page as you want without a notification being sent.

However, the excerpt shown will only display about 800 characters, but you can click through to see the child page.

The Include Page would be better, but it generates an error message if the user can't access the child page - this is a known bug/feature request.

Great. This might work. I will give it a try. Thank you for your help and suggestion. 

Like James Dellow likes this

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Confluence

What project did you transition or start on Confluence with the shift to remote work?

It’s been great to hear from fellow users over the last few weeks about the best tips and fun moments you’ve had working on Confluence since the transition to working remote. I’d love to keep the c...

32 views 2 4
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you