Do not want to auto send notifications when i add comment to the Confluence page.

[Shruti]

How can I disable sending out the updates when a page comment is added for any confluence page. I do want to send out a notification if any content of a page is updated, but not when page comment is added.  

[James Dellow · Accepted solution]

Why not just disable comments?

[Shruti]

After Disabling the Comments I guess I will not be able to add any of the page comments? Is that correct? If yes, then I don't want that. I do want to able to add comments I just don't want to send out the notification for each comment I add. 

[James Dellow]

Can you explain why you want to post comments, but not send a notification?

[Shruti]

After the initial doc shared with customers, later I would like to put some internal comments regarding the setup some additional internal info, so that way we have all info on one page, which I don't want to send out to clients as for them it makes no sense but very useful info on our part. I can create another document and link it but the info I want to post in a comment is not that much requires another document or do not want to navigate through different pages for the same. Hope this makes sense. 

[James Dellow]

Without getting into building a custom macro, you are a bit limited in how to solve this in Cloud. While not optimal, the best solution I can think of using out of the box features that will absolutely make sure they don't get any notifications is to take a slightly different approach:

1. For each page where you want to add additional notes, create a child page, but apply page permissions so it is hidden from your customers
2. Add the 'Children Display' to the parent page, but pick 'rich content' for the Excerpt Display option.

As your customers can't see the child page, they won't see anything on the parent page. You can then add as many supplementary notes to the child page as you want without a notification being sent.

However, the excerpt shown will only display about 800 characters, but you can click through to see the child page.

The Include Page would be better, but it generates an error message if the user can't access the child page - this is a known bug/feature request.

[Shruti]

Great. This might work. I will give it a try. Thank you for your help and suggestion.