Do external links redirect after a migration?

JB Barnes June 6, 2024

We are migrating a JSD, confluence, and Jira product from one instance to a new instance.

Do the external links to tickets, confluence pages, boards, etc. redirect to the new instance? Or do we need to go into all of the external links and change them after the migration?

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Aaron Pavez _ServiceRocket_
Community Leader
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June 6, 2024

Hi @JB Barnes 

Just to check, are those server/DC instances? migrating to cloud?

Or cloud to cloud?

For server/dc, Here is where they explain what happens to those links

https://confluence.atlassian.com/confkb/after-a-successful-server-to-cloud-migration-url-links-are-broken-in-the-new-cloud-instance-1077781093.html

Cloud to cloud? Atlassian might help.

this is form the same page

What about cloud-to-cloud migrations?

This pages focuses on migrations from Server or Data Center to Cloud. If you have broken links after a cloud-to-cloud migration, you need to reach out to Atlassian Support. To do this,  and select Migration support.

regards

JB Barnes June 6, 2024

cloud to cloud.

JB Barnes June 6, 2024

Thanks for the support link. That answered it. Looks like links are not redirected and we'll need to fix them ourselves.

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Stavros_Rougas_EasyApps
Atlassian Partner
June 6, 2024

If as part of your migration you think a tool to redirect Confluence pages could help take a look at the app we built called Redirection by Easy Apps.

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