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Display survey results from Jira Service Management in Confluence Page?

Scott Beeson
Scott Beeson Dec 01, 2022

The "Jira Charts" macro has a pie chart in which I can select lots of fields, but the feedback rating is not one of them. Is there any way I can display feedback results on a confluence page?

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Trudy Claspill
Trudy Claspill Community Leader Dec 01, 2022

Hello @Scott Beeson 

It looks like that is not currently available but there is a change request about it:

https://jira.atlassian.com/browse/JSDCLOUD-4799

It looks like there might be a third party app that could help:

https://marketplace.atlassian.com.rproxy.goskope.com/apps/1220493/custom-jira-charts-confluence-reports?hosting=cloud&tab=overview

There may be others. That is the first one I found.

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Scott Beeson
Scott Beeson Dec 01, 2022

lol 80 bucks a month...

but I did vote for the feature request. Thanks.

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Trudy Claspill
Trudy Claspill Community Leader Dec 01, 2022

There is a way that you might be able to work around this.

The list of fields available in Confluence contains only the fields where there are a defined set of values.

You could create a custom field of type Single Selection List. You could populate it with values that correspond to the Satisfaction values. You could then use Automation to set the custom field based on the Satisfaction value.

In Confluence the custom field you created would show up as a grouping options for the Jira Pie Chart.

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Scott Beeson
Scott Beeson Dec 02, 2022

Interesting. I might give that a try, thanks.

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