Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Display Inline Drop Down does not appear

When pasting links into my confluence pages, I do not get the "Display Inline" drop down options to show the link as URL, inlle, card or embed. 

Any help would be appreciated! 

2 answers

1 vote
Jessica H Atlassian Team Dec 20, 2021

Hello Danielle!

Hope you are doing well. :) Welcome to the Atlassian Community.

It is possible to use the Smart Links to show the Display Inline, embed, etc, options on the Editor (not legacy editor) for your site.

There are a few possibilities not allowing you to see it or use it:

  1. Your page is not on the current Editor, but using the Legacy editor, where it is not available - You can confirm if your editor is the current one by checking the Edit mode URL and see if there is an edit-v2 after /pages.
  2. Or the link you are trying to paste is not from the following list:
  • Confluence

  • Jira

  • Jira Roadmaps
  • Dropbox
  • Box

  • Google Drive

  • Microsoft OneDrive

  • Asana

  • Github

  • Bitbucket
  • Gitlab
  • Figma
  • Adobe XD
  • Miro
  • Zeplin

Hope that helps! Let us know if you are having any issues yet and if you have any questions.

Kindest Regards,
Jessica

It's odd because it works for some websites (external) but not others (also external). Is there any rhyme or reason to this functionality?

 

Example:

Inline/Card menu displays for https://www.comforte.com

Does NOT display for https://www.aha.io

Aaand, I figured it out.

 

If you copy and paste the URL it won't work but if you manually type in the URL and hit Enter it works.

Jessica H Atlassian Team Dec 30, 2021

Thank you for sharing your findings and letting us know it worked for you and which links!

I just tested and indeed it worked for the https://www.aha.io link you mentioned, but there are a few others where it doesn't work, at least the ones I tested here.

Once again, if the links you are trying to use to show the SmartLink cards are on the supported list, it should work!
If it is not on the list, it may or not work. There is an updated list on our documentation below:

Note: Your browser may prevent links from displaying as an embed. To solve this problem, go to your browser settings and add the site or application to the list of sites that can always use cookies.

Cheers,
Jessica

If you copy and paste the URL it won't work but if you manually type in the URL and hit Enter it works.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Confluence Cloud

🏠 Say hello to the new Confluence Home!

Hi Atlassian Community, My name is DJ Chung, and I’m a Product Manager on the Confluence Cloud team. Today, I’m excited to share a new and improved version of Home. The new Home helps you ...

43,092 views 30 134
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you