Disable content in notification emails?

Hello, a basic advantage of confluence is that information can be stored in a central and safe place rather than being sent around in lots of emails.
However, big portions of information are included in the notification mails.

We would like to keep people informed about changes with email notifications but disable the content. I found those posts related to this issue but I didn’t find a solution.

https://jira.atlassian.com/browse/CONFSERVER-35294

https://community.atlassian.com/t5/Questions-for-Confluence/How-to-change-the-email-notifications-to-remove-content/qaq-p/52723

Is there any solution?

Thanks

5 answers

1 accepted

0 votes
Accepted answer

You're in the right area.   You'll end up just needing to edit the SOY template to remove the content and comments.

https://confluence.atlassian.com/doc/customizing-email-templates-168001822.html

None of this is basically supported by Atlassian, and you'll have to put these changes back in place manually after every upgrade you do to confluence.

Thank you for your quick response! Editing SOY templates in jar files is a rather difficult job for me - I will try ...

I have to do this as well.  A checkbox would be much easier.  I haven't looked into the details.  I think it wouldn't be awful to add the dark configuration that defines a property that is used in the soy if/else condition that removes the content and subsittues with the value of the property (e.g. Sign-on to view content).  that might be an enhancement.  

Without that, you can do something like the following:

jar xvf <basedir>/atlassian-confluence-<version>/confluence/WEB-INF/atlassian-bundled-plugins/confluence-email-notifications-plugin-<version>.jar \
templates/content/content-excerpt-pattern-1.0.0.soy \
templates/content/content-excerpt-pattern-2.0.0.soy \
templates/content/contextual-excerpt-pattern-1.0.0.soy \
templates/content/contextual-excerpt-pattern-2.0.0.soy

Then edit the four files.  I think only 2.0.0 are used.

In the content-excerpt-patterns' change $contentExcerpt within the {param} to 'Sign-on to view Content'

In the contextual (AFAIK just comments) change {$inlineContext } to 'Sign-on to view Content'.  The context is setup with {call} for the response, that was tricky I couldn't just edit, I had to add a condition.

{if 1}
Sign-on to view content
{else}
<div>
{call .inlineContentStyles}
{param content: $content /}
{/call}
</div>
{/if}

1 is always true and always prints the Sign-on to view content.

jar uvf and restart.

I went from 5.5.3 to 5.9.14 and this worked.  5.5.3 was way different, I don't think there were as many soy methods/conditions.  Just parameters passed in and expanded with the $.

 

 

 

Then update: 

jar uvf <basedir>/atlassian-confluence-<version>/confluence/WEB-INF/atlassian-bundled-plugins/confluence-email-notifications-plugin-<version>.jar templates/content/content-excerpt-pattern-1.0.0.soy templates/content/content-excerpt-pattern-2.0.0.soy templates/content/contextual-excerpt-pattern-1.0.0.soy templates/content/contextual-excerpt-pattern-2.0.0.soy

 

I will add this is one of the harder parts about upgrades in Confluence.  You _can_ modify the templates to not include email content, and so you _have_have to if you want to upgrade.  But then the very tedious testing for comments on images, pages, in-line, etc.  Meshing style sheets and plugins are at least things you can do on-line.  

Where if you miss one template, and the sensitive content is sent to an address a space owner has allowed access to someone, and that someone was setup by Contracting and has  his personal email address for his account, now it involves all the people you don't want to involved.

And when you switch from Velocity to Soy to that new thing, oh.. nightmare.

Vote if it helps. 

My problem is our instance is in Atlassian cloud rather than local, which, if I understand correctly, means I cannot edit email templates.

1 vote

Same problem here - email is insecure, so notifications with content is a no-no if you have to go through something like HIPAA compliance to secure your processes. This is a huge oversight by Atlassian.

I've linked a few issue at https://jira.atlassian.com/browse/CONFSERVER-35294 that are related to this security issue. Maybe that helps and things improve here one day. 

Is anybody aware of any plug-ins that address this?

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