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Different license types

Hello dear all,

We use Confluence Server, and we are going to migrate to DC edition next year. We have some plugins, which are of the server type, too.

The question is: if we buy DC licenses of these plugins preliminary, and apply them to our Confluence Server before migration, will they apply properly? Or Confluence license type and plugin license type should match?

1 answer

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2 votes
Answer accepted
Fadoua Community Leader Nov 26, 2021

@Koshelek Writers 

Short answer: No because they show as incompatible license. 

Well, I know that the "incompatible license" message is shown when users' amounts do not match. For example, our license is up to 500 users, and the plugin license is up to 250 users.

Will this message be shown in this case too, really?

Fadoua Community Leader Nov 26, 2021

Yes we use DC and someone purchased Server License for a plugin. It was showing as incompatible license (Server)

Well, do you think the reverse case (Confluence Server and DC plugin) will be also incompatible?)

Fadoua Community Leader Nov 26, 2021

Well we used to use Server plugins in our DC instance. Since Atlassian made the announcement about retiring Server, Vendors started adding DC licenses. Once we upgraded the Applications some plugins started showing the big warning message that the Server License is incompatible. We needed to get the DC one.

I hope this answers your question. If not please let me know.



Like Nic Brough _Adaptavist_ likes this

@Fadoua is exactly right - the licence for an app must match the licence for the Service you've installed it in.

That means for Servers, your apps need Server licencing, and for DC clusters, your apps need DC licencing. 

In both cases, the number of users for the app must be the same as, or larger than, the largest licenced application you are using (for example, if you have 250 Software developers, 100 Core users and 5 Service Desk Agents, your apps need to be licenced at 250)

Like Fadoua likes this

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