Delete Confluence space created by ex-employee?

Susannah Livingood October 11, 2023

I am the administrator of our office's Jira/Confluence cloud instance. A former employee created a space that I now want to delete, but I do not have permission to do it, despite being the owner/administrator of the whole site.

When I bring up the list of spaces, then right-click on the three dots to bring up the space settings, it's grayed out as a choice (see snip).

How do I fix this? Thanks in advance for any help you can provide!snip-space.png

2 answers

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Kian Stack Mumo Systems
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 11, 2023

@Susannah Livingood,

 

As an administrator, you should try to recover your permissions to that space. Navigate to Administration -> Space Permissions. You should be able to recover the permission to any spaces in your instance.

 

Thanks,

 

Kian

Susannah Livingood November 10, 2023

That did it! Thanks very much!

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Dave Mathijs
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 11, 2023
Susannah Livingood October 11, 2023

@Dave Mathijs, thanks for the suggestion, I had not. Unfortunately, I got the response below. I honestly don't understand how someone who never had admin access to the site could lock something down so completely from the admin??

snip-denied.png

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