Hi,
Has anyone ever had this issue? Is it easy to solve?
The default profile picture broken in e-mail
It happens with all users who are with profile image common point
Just ending after updating the confluence to version 6.12.2 or the issue has been resolved
Occurs with any user with a standard profile picture, even with non-anonymous users
My email server is postfix
About the settings of my outlook, the automatic download is enabled
Look that the other images in the email are displayed normally
I've tested it on other e-mail clients and the problem persists
I looked at CONFSERVER-26561 and it's not the same problem that i have
if I can help I thank you very much
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Hey @Eduardo CVC,
Does this only occur to Anonymous user? Also, which mail server do you use? Because there is a bug logged for Lotus mail server specifically - https://jira.atlassian.com/browse/CONFSERVER-26561.
(i) If you're using Microsoft Outlook, as by default Microsoft Outlook is configured to block automatic picture downloads from the Internet, you might also want to check if the Automatic Download Settings in your Mail Server has been allowed.
For more information on this, you may refer to the following posts:
- https://support.office.com/en-us/article/Block-or-unblock-automatic-picture-downloads-in-e-mail-messages-daf2532d-68f7-4e7b-935e-fbec5146f74e
- http://www.howtogeek.com/howto/27045/beginner-make-outlook-always-display-images-in-email-from-specific-senders/
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Thanks for the answer @Lauretha Rura
Occurs with any user with a standard profile picture, even with non-anonymous users
My email server is postfix
About the settings of my outlook, the automatic download is enabled
Look that the other images in the email are displayed normally
I'm sending you another picture of the problem
the src of this specific image is src="cid:avatar_e0c463ce3e11adb0fc989ede6aa3c82e"
I've tested it on other e-mail clients and the problem persists
I looked at CONFSERVER-26561 and it's not the same problem that i have
if I can help I thank you very much
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.