Custom Emoji's not uploading

Jeremy Nydegger
Contributor
August 30, 2023

Hello, anytime I try to create a custom emoji I get to this screen and the status indicator just spins.  I've tried with multiple different sized jpg and png files (extremely small) and every time I get to the point where the prompt displays the image to be uploaded, tells me "Your new emoji X looks great" but it just spins as pictured below and I can never actually use it:

Confluence Bug.jpg

6 answers

1 vote
Barbara Szczesniak
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December 3, 2024

I saw on a post in the digest today that this is already a known issue. See this ticket to vote for, watch, and comment on it: https://jira.atlassian.com/browse/CONFCLOUD-78592 

Georgii Iermulnik December 3, 2024

thumbup.png

1 vote
Raquel de Sousa
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November 28, 2024

I am having the same problem. No answers in one year, are we the only two people dealing with that spinner of death?

Tony Dalton
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November 29, 2024

I just hit the same issue. I used this feature without a problem a couple of weeks ago, could be an old but that has regressed?

Tony Dalton
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November 29, 2024

I've now tried with png and lpeg, chrome and safari browsers. Seems like it must be something on the Atlassian end

Miguel Ângelo Aleixo Fernandes _maaf_
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November 29, 2024

Yesterday this feature worked fine, now it doesn't.

 

0 votes
Krista December 4, 2024

Hey everyone, this was broken for us as well but today is working just fine - so might be sorted now.

Georgii Iermulnik December 5, 2024

Yay, just checked and it's back to normal for us too.

0 votes
Georgii Iermulnik December 2, 2024

+1 to the issue. Have been facing this issue since last week =(

0 votes
Badger
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December 2, 2024

Confirm that I also am not able to upload custom emoji

0 votes
Aida Moftah
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December 1, 2024

I'm experiencing the same issue. I was uploading emojis a few days ago and now it just spins endlessly. Seems that a few people have recently run into this, so I'm wondering if it's a new bug after a patch?

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