Cursor keeps on randlomly jumps around the page

Marcus Anderson
Contributor
September 4, 2024

I frequently tab between the latest version of Chrome (on Win10, fully patched) and other applications.

If I click on a confluence wiki page, at a set point, I find that the cursor has randomly moved and I my typed text, is appearing elsewhere.

To the best of my knowledge, no-one else is editing the page.

I am reaching the stage where if this is not fixed, I am going to have to give up on Confluence, as it is that annopying and all too frequent.

Thanks for any help

Marcus

6 answers

1 vote
Marcus Anderson
Contributor
October 23, 2024

Thank you for your answers but I have come to the conclusion that it is a bug in confluence and in editing tables, especially large ones.

@Toby Burns symptoms, seem closest to what I am experiencing.

I am using a normal PC, wired keyboard and wireless Logitech mouse.

If you click, on an edited confluence page, inside a table, then the cursor will move to a different location.  This happens especially when Chrome is not the app on top.

I have found waiting a few seconds, for the javascript to move the cursor and then clicking again, fixes the issue but it would help if the confluence team fixes this.

1 vote
Benjamin Greiner
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October 22, 2024

I see the same issue on Safari. I notice it mainly in tables: Every time a word is auto corrected, the cursor jumps to the next cell. No other web editor does this (including this little box).

It may happen in other circumstances but I notice it with Autocorrect and tables mostly.

1 vote
Toby Burns
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October 22, 2024

I am experiencing this too on Edge 130.0.2849.46. I often click on a piece of text, start to type and find that the view scrolls to where I had previously clicked and the text I've entered is in the wrong place.

After some testing I can't find for sure what's causing it, but it seems to be much more likely to happen if I switch to another Edge window and type something in there, then return to the Confluence tab.

If I can still see the cursor, it will have stopped blinking.

If I scroll to another piece of text and click on it I will see the cursor briefly visible in the new location but then disappear. 

If I now type I will find the display scrolls to where the cursor previously was and the text will have been entered at that location instead. I agree, this is making Confluence virtually unusable for me.

It doesn't seem to be an Edge problem; it isn't happening in any other website where I edit text on large pages.

1 vote
Kristian Klima
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September 4, 2024

Hi @Marcus Anderson 

Is it exclusive to Confluence and to the edit mode? The reason I'm asking is that I experienced smth similar a couple of years ago - any online editor, any text editor suffered from cursor moving places. It did not affect my normal browsing etc.

The culprit was... Magic Trackpad (or tragic macpad in this case). My mouse worked OK, as did the replacement Trackpad.

Marcus Anderson
Contributor
September 5, 2024

Thank you for responding.  I have made no hardware changes.  Confluence has just started doing this and has been doing so for a few weeks.

It is purely in editor mode.  I alt-tab between apps and even double clicking on an edited Confluence page, doesnt work, as the cursor moves a second or two later.  To me, this suggests that a Java script or something similar is moving the cursor.

I have RSI and like to minimise mouse usage, as this causes me the most grief.

I expect to click in a page and to be able to type and not find that the cursor has moved and my typed text, is appearing at some seemingly random location.  It does not seem to be the last known cursor location for the page.

 

aharmsen
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October 29, 2024

So @Kristian Klima what to use on Mac to get rid of this? I can't type :)

Kristian Klima
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October 29, 2024

@aharmsen 

Based on my experience, I'd try different input devices to rule out the hardware issue.

Another thing, try a different browser and/or an anonymous/private mode in a browser - private mode disables many features and extensions.

 

0 votes
Corentin Zill
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January 21, 2025

Any solution from Confluence about this issue? I confirm still having the same with Win 10 / Chrome version 131.0.6778.265.

It's a real pain and can easily cause a mess on large pages...

Thanks!

 

0 votes
mtinglin
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December 6, 2024

I have consistently experienced this on Mac using Safari and Chrome. I noticed that it happens as a word gets a blue underline under it, the cursor then jumps to as an adjacent cell. I have experienced this with or with our peripheral usage on Mac Laptop.

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