I have tried to log into Confluence with both the admin account and my account. I know both passwords and neither one of them are recognized. I have then download dbvisualizer 10.0.2 and have connected to my database located at C:\Program Files\Atlassian\Application Data\Confluence\database\h2db. I have followed along with the information provided as far as the connection type, Databse driver, h2 embedded, SA for database Userid, I have left the password blank and have connected to C:\Program Files\Atlassian\Application Data\Confluence\databaseh2db. When I run the following script, select u.id, u.user_name, u.active from cwd_user u join cwd_membership m on u.id=m.child_user_id join cwd_group g on m.parent_id=g.id join cwd_directory d on d.id=g.directory_id where g.group_name = 'confluence-administrators' and d.directory_name='Confluence Internal Directory'; I get an error stating that the Table "SWD_USER" not found; Sql statement:
I had thought that it may be how I was connecting, so I used DBeaver to see the database with some other program. I connect to the database and still receive the same error. Could you please let me know what others steps I need to do in order to get either my username or the admin password reset to something that I can log in with? Thank you
Update - We were unable to retrieve the data from the H2 embedded database but Jon had an XML backup handy so we installed a new instance of Confluence and restored the data from the backup.
Hi Jon,
I understand you are having trouble logging into your Confluence instance using the Embedded H2 Database and following Restore Passwords To Recover Admin User Rights. The latter guide will help you change the admin password to "admin" and get logged in.
The error you report, " table SWD_USER not found" hints at the following possibilities:
select * from cwd_user;
I have used the guide Restore Passwords To Recover Admin User Rights many times with excellent results. If you run through the steps in order I am optimistic that you will get logged in.
Thanks,
Ann
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Thanks Ann, however I am still getting the same errors. I have attached 3 screenshots that may be of some help. Thanks again.
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For anyone watching this thread, we are having a private conversation on this and will update the Community when we have found a resolution.
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Please use following guide: https://confluence.atlassian.com/doc/restore-passwords-to-recover-admin-user-rights-158390.html
And pay attention to table names (SWD_USER <> cwd_user).
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