Currently, as we modify our usage models and licencing, we're in a situation where we're over our allowed number of JIRA users, but significantly under the allowed users for Confluence. In the interim, we're looking to create "just-confluence" users, however we keep encountering an error.
Specifically, the accounts have to be created manually under the Confluence administration tab, and results in the following email message:
There was an error granting default application access to the new user 'foobar'
We were unable to grant the user access to the following application(s):
To edit application access settings, visit https://<oursite>.jira.com/secure/admin/user/ApplicationAccessConfig!default.jspa.
This is curious as we specifically flagged no-JIRA access at point of creation...
Could you help me in understanding how to create just-confluence based users in my current situation?
This can happen when you have your default Application Access set to include other applications - have you changed this to reflect no access or just Confluence? There's actually a related issue raised, so if you follow the instructions there and are still receiving this message, you may need to create a support ticket.
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