Currently, as we modify our usage models and licencing, we're in a situation where we're over our allowed number of JIRA users, but significantly under the allowed users for Confluence. In the interim, we're looking to create "just-confluence" users, however we keep encountering an error.
Specifically, the accounts have to be created manually under the Confluence administration tab, and results in the following email message:
There was an error granting default application access to the new user 'foobar'
We were unable to grant the user access to the following application(s):
To edit application access settings, visit https://<oursite>.jira.com/secure/admin/user/ApplicationAccessConfig!default.jspa.
This is curious as we specifically flagged no-JIRA access at point of creation...
Could you help me in understanding how to create just-confluence based users in my current situation?
This can happen when you have your default Application Access set to include other applications - have you changed this to reflect no access or just Confluence? There's actually a related issue raised, so if you follow the instructions there and are still receiving this message, you may need to create a support ticket.
Hi team, I’m Avinoam, a product manager on Confluence Cloud, and today I’m really excited to let the Community know that all customers can now try out the new editing experience and see some of the ...
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