Creating Jira issues from Confluence when on internal directories

My boss recently decided that he didn't want everyone in JIRA to have a Confluence login. He has intentions to have many more JIRA users than Confluence users. The only way I knew how to do this was to not use JIRA for the Confluence user directory. Now both JIRA and Confluence are on their internal directories but with an application link between them. Recently with Confluence 5.4 you can create new JIRA issues just by hilighting text then clicking on the pop up.

The trouble comes in that when using the pop up widget we can only add tickets to one project, our intro "playground". Users are logged in with both systems but 'playground' also allows annymous access. The question I have is what do I need to do to allow users to add directly into their JIRA projects? Is this related to them being in seperate user directories?

1 answer

0 votes
Wayne Wong Atlassian Team Sep 07, 2014

Hi there,


I would like to suggest you to create a new group in your JIRA and confluence, then assign whichever user that you would like to grant them access to confluence to the group, and assign  "use permission" to that group in confluence, so that and remove the "jira-user" in group in your confluence, so that, not everyone from JIRA can use confluence, only the user from the newly created group can access to confluence.

If you still not so sure how to configure it, could you please provide us a screenshot of your confluence's global permission and a screenshot of all your jira's group so that we could explain it to you.


Thank you.




Wayne Wong

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Mar 12, 2019 in Confluence

Confluence Admin Certification now $150 for Community Members

More and more people are building their careers with Atlassian, and we want you to be at the front of this wave! Important Dates Start the Certification Prep Course by 2 April 2019 Take your e...

1,507 views 4 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you