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Create from template button

I inserted a "Create from Template" button on to a page, I previewed it and clicked the button in the preview mode and the template appeared.

I then clicked save and published the page.

After publish, when I click on the button, the template does not load.

Any suggestions about what might be going wrong as this was working a week ago and now appears to be failing.

Create from Template.PNG

1 answer

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Answer accepted

Hello Andrew,

Thank you for reporting this to us. Can you tell me, are you still encountering this issue today? 

There was a bug in the last few weeks where you wouldn't be able to use custom templates with the Create from Template button:

  • CONFCLOUD-69212 Cannot create a page using custom page templates for space

But it looks like that's been resolved, so it's possible that it's working for you now.

Can you confirm?

Thank you,


Shannon -

Yes the issue is now resolved thank you

Like Shannon Spaniol likes this

Hi Andrew,

Thank you for confirming that!

Take care, and have a pleasant weekend.



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