Corrupted Confluence Installation

I have a corrupted installation of Confluence 3.5.9 which runs of a SQL Server.

The corruption was caused by server fault and is not application related.

I have set up a new Confluence installation on a different server (which is not visible to the currently corrupted application server on the network).

How do I transfer the data from the original SQL Server to the new installation and also the original Home Directory (i.e. Data) so that my new installation looks just like my original before corruption?

I can't run my original install of Confluence to do a db backup as it's too far gone.

I've taken a SQL DB backup file and a copy of the data folder and tried restoring them to the new installation. However, I get a http 404 error when I Do this.

Any help would be very much appreciated.

Thanks,

Sean.

1 answer

0 vote

Depends what the 404 is caused by. 404 means "can't find that url", which could be anything from your network through to the application not starting.

What does the application log say? If Confluence is not starting, the application log will tell you why. If it is starting ok, or even with errors, then can you reach it locally on the Confluence server? If you can, then the 404 is network based. If you can't, then the log should tell you what the errors are.

Probably a really silly question, but how do I view the log if the application wont start?

Hi Sean,

We expect that, even if the application is not starting, the logs would register at least the reason why the application is not able to start. You can get more information on how to find the location of Confluence logs in this documentation.

Cheers

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Tuesday in Confluence

We want to see the templates you've created in Confluence!

Hi Community, Jessica here from the Confluence Product Marketing team!  July’s community challenge is all about sharing pictures  — and as an extension of our first post on what ...

377 views 16 9
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you